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Digital Transformation in the Bureaucracy of Kuningan Regency: Achieving Efficient and Transparent Public Services Kamila, Nabila; Buchari, Rd Ahmad; Widianingsih, Ida; Abdillah, Abdillah
Iapa Proceedings Conference 2024: AAPA-EROPA-AGPA-IAPA International Conference 2024 Towards World Class Bureaucracy
Publisher : Indonesian Association for Public Administration (IAPA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30589/proceedings.2024.1154

Abstract

This study examines the role of digital transformation in enhancing bureaucratic efficiency and transparency in Kuningan Regency. As public expectations for faster, more transparent services grow, the local government is adopting various digital technologies, including e- government platforms, to improve service delivery. Using a case study methodology, this research assesses the implementation of digital tools in streamlining administrative processes and fostering better public access to government information. The findings indicate that while digital transformation has significantly increased operational efficiency, challenges such as digital literacy gaps, infrastructural constraints, and resistance to technological change continue to hinder full adoption. The study concludes by recommending targeted policy interventions to overcome these obstacles, ensuring that digital governance not only increases service efficiency but also strengthens accountability and trust in the public administration of Kuningan. This paper contributes to the understanding of how local governments in developing regions can effectively implement digital reforms to modernize bureaucracy and meet the demands of a digital age.
Application in Qualitative & Quantitative Research Abdillah, Abdillah; Widianingsih, Ida; Buchari, Rd Ahmad; Nurasa, Heru
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 6, No 3 (2025): Juni 2025
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v6i3.19036

Abstract

The aim of this study is to explain the discourse and differences between research, quantitative research and qualitative research. Qualitative research, based on the philosophy of postpositivism, is used to examine the condition of natural objects with the aim of understanding phenomena. Qualitative research is an intense communication process between the researcher and the phenomenon being studied. Quantitative research, which is based on the philosophy of positivism, is used to study a specific population or sample, collect data using research instruments, and then analyze the data quantitatively or statistically to test a predetermined hypothesis. Quantitative research and qualitative research differ in terms of the criteria, processes, and competencies used.
Application in Qualitative & Quantitative Research Abdillah, Abdillah; Widianingsih, Ida; Buchari, Rd Ahmad; Nurasa, Heru
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 6 No. 3 (2025): Juni 2025
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v6i3.19036

Abstract

The aim of this study is to explain the discourse and differences between research, quantitative research and qualitative research. Qualitative research, based on the philosophy of postpositivism, is used to examine the condition of natural objects with the aim of understanding phenomena. Qualitative research is an intense communication process between the researcher and the phenomenon being studied. Quantitative research, which is based on the philosophy of positivism, is used to study a specific population or sample, collect data using research instruments, and then analyze the data quantitatively or statistically to test a predetermined hypothesis. Quantitative research and qualitative research differ in terms of the criteria, processes, and competencies used.