Proceedings Series of Educational Studies
2024: Proceedings of the International Seminar Universitas Negeri Malang Indonesia – Universiti Mala

The Role of School Administrative Staff in the Quality of School Services

Umnia, Jauharotul (Unknown)
Wiyono, Bambang Budi (Unknown)
Timan, Agus (Unknown)



Article Info

Publish Date
07 Oct 2024

Abstract

School administrative staff are resources responsible for managing educational administration. Without the presence of administrative staff, the management of education cannot be carried out perfectly. However, in reality, administrative activities, especially in supporting the achievement of the school's vision and mission, have not yet received balanced treatment. Even at the elementary school level and in special education, the activities are not handled by specialized staff but are instead taken on by the principal or the existing teachers. The purpose of the researcher conducting the study on the role of school administration in improving the quality of school services is to understand the management of administration carried out to enhance the quality of school services. This research uses a qualitative literature study method. The result of the research indicates that the role of school administrative staff is crucial in carrying out administrative functions in schools. Therefore, several aspects that need to be considered in the management of school administrative staff include: proper placement of positions, training and development of administrative staff competencies, supervision, and performance evaluation of administrative staff.

Copyrights © 2024






Journal Info

Abbrev

pses

Publisher

Subject

Education

Description

The proceedings series Proceedings of Educational Study Seriesaims to publish proceedings from conferences on the theories and methods in fields of ...