Involvement International Journal of Business (IIJB)
Vol. 2 No. 1 (2025): January 2025

Key Determinants of Fintech Peer-to-Peer Lending Usage Intentions: Insights from Bandung City

Okta Eka Putra (Indonesian University of Informatics and Business)
Agung Pramayuda (Indonesian University of Informatics and Business)
Tanti Rohaeni (Indonesian University of Informatics and Business)
Vera Yessica Tarigan (Indonesian University of Informatics and Business)
Ariezan Zainal Ariffin (Universiti Malaysia Terengganu)



Article Info

Publish Date
19 Jan 2025

Abstract

This study aims to identify and analyze the key factors influencing the intention to use fintech peer-to-peer (P2P) lending services in Bandung City, addressing a significant area of financial technology adoption in emerging markets. This research uses a quantitative accidental sampling method, namely a non-probability sampling technique to survey 428 residents of Bandung City who use P2P lending services. Data were collected through questionnaires and analyzed using multiple linear regression to evaluate the impact of various independent variables on usage intention. The analysis revealed that Personalization, Accessibility, and Enhanced Effectiveness have a positive and statistically significant influence on the intention to use P2P lending. Conversely, Loan Approval Speed demonstrated a negative and statistically significant effect. Social Factors, however, were found to have no significant impact on usage intention. These findings contribute to the literature on fintech adoption, highlighting the importance of service personalization and accessibility while identifying areas for improvement, such as streamlining loan approval processes. The insights provided can inform strategies for both service providers and policymakers in fostering responsible P2P lending adoption in Bandung City. This research underscores critical determinants of P2P lending usage intentions and provides actionable insights for enhancing the effectiveness and appeal of financial technology services in Bandung City.

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Journal Info

Abbrev

iijb

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Involvement International Journal of Business (IIJB) is a peer-reviewed academic journal dedicated to publishing high-quality research in business, management, finance, marketing, entrepreneurship, economics, and international business. The journal promotes scholarly excellence by providing an ...