Jurnal Ilmu Sosial dan Ilmu Politik Malikussaleh (JSPM)
Vol. 5 No. 2 (2024)

INOVASI PELAYANAN PUBLIK: ANALISIS BIBLIOMETRIK TERHADAP PERKEMBANGAN DAN TREN PENELITIAN

Monica, Reza (Unknown)
Permatasari, Indah (Unknown)
Lionardo, Andries (Unknown)
Budiyanto, M. Nur (Unknown)



Article Info

Publish Date
23 Jul 2024

Abstract

This research presents a bibliometric analysis of the development and collaboration in public service innovation research from 2014 to 2023. Data were obtained from the Scopus database using the keyword "Public Services Innovation." The results indicate a significant increase in the number of articles discussing public service innovation each year, with articles being the dominant document type. The study also identifies leading authors in the field, with Gallouj and Djellal leading in both the number of studies and citations received. Co-authorship network analysis reveals two clusters of authors showing close collaboration in public service innovation research. Furthermore, visualization of inter-country networks highlights patterns of cross-border collaboration, with some countries tending to collaborate more closely in this research. Keyword clustering provides insights into themes and trends in research, focusing on information technology, innovation management, service design, and public sector collaboration. Overlay and density visualization analyses deepen the understanding of the relationships between themes and the evolution of research over time. Recommendations include promoting cross-border collaboration, focusing on innovation management and leadership, and researching technology to enhance public services. Further research is expected to identify current research trends and areas for expansion.

Copyrights © 2024






Journal Info

Abbrev

jspm

Publisher

Subject

Arts Humanities Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Jurnal Ilmu Sosial dan Ilmu Politik Malikussaleh (JSPM) is an open access, and peer-reviewed journal. Our main goal is to disseminate current and original articles from researchers and practitioners on various contemporary social and political issues: 1) inclusive education, 2) sustainable ...