Dia: Jurnal Administrasi Publik
Vol 22 No 02 (2024): PUBLIC ADMINISTRATION

PERFORMANCE ANALYSIS OF PBB-P2 TAX COLLECTION IN KEJAYAN URBAN VILLAGE, PASURUAN DISTRICT

Agnesti, Sitha Iasha (Unknown)



Article Info

Publish Date
01 Dec 2024

Abstract

Performance Analysis is an evaluation activity carried out by government and private agencies that aims to measure the success and failure of the implementation of tasks and functions. Apparatus performance measurement can help measure the success of apparatus performance in carrying out their duties and functions, so as to provide objective information about the implementation of government activities. In this study, using a qualitative descriptive approach using data collection techniques of interviews, observation and documentation. This study uses the theory of Mathis N Jacson (2006) to analyze the performance of PBB-P2 tax collection in Kejayan village. There are 5 Indicators namely output quality, output quantity, output timeliness, attendance at work and cooperative attitude. The results of the study stated that PBB-P2 tax collection experienced many external obstacles which were included in the indicators of output quality and cooperative attitude of PBB-P2 tax collection. Then in this study, the authors provide strategies to minimize these obstacles.

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Journal Info

Abbrev

dia

Publisher

Subject

Humanities Decision Sciences, Operations Research & Management Social Sciences

Description

DIA: Journal of Public Administration Studies is published by the public administration department at the University of 17 August Surabaya, as a medium of communication and dissemination of research results and scientific work in the field of Public Policy, Local Government, Public Management, ...