Idarotuna : Jurnal of Administrative Science
Vol. 5 No. 2 (2024): November

Hubungan Masyarakat dan Transformasi Layanan BPJS Kesehatan dalam Membangun Hubungan Masyarakat yang Solid

Martha, Zike (Unknown)



Article Info

Publish Date
29 Nov 2024

Abstract

This study examines the important role of Public Relations (PR) in building Community Relations and improving the quality of health services provided by social security providers in Sawahlunto, West Sumatra. This study specifically aims to analyze how PR practices affect community trust, awareness, and accessibility of health services in this historically valuable mining area. Using a qualitative approach, data were collected through in-depth interviews with key informants, including PR professionals, local community leaders, and health service providers. According to the findings, successful public relations campaigns not only raise knowledge of the health services that are offered to the general public, but they also promote more community involvement and stronger, more enduring bonds amongst stakeholders. According to the study's findings, public relations plays a crucial role in resolving community issues and encouraging the use of medical services, both of which eventually improve health outcomes. These results highlight the value of PR in the larger framework of providing health and social security services, particularly in light of the particular difficulties faced by the mining industry.

Copyrights © 2024






Journal Info

Abbrev

idarotuna

Publisher

Subject

Computer Science & IT Decision Sciences, Operations Research & Management Industrial & Manufacturing Engineering Social Sciences

Description

Aims of the Journal : To provide a forum for the presentation, debate and discussion of ideas, concepts, techniques, and approaches in administrative science. To facilitate the dissemination of ideas and research work in the field of administrative science. Scope of the Journal : The journal is ...