Jurnal Ilmiah Ekonomi dan Manajemen
Vol. 3 No. 2 (2025): Februari

PENERAPAN STRATEGI PEMASARAN MELALUI MEDIA SOSIAL WHATSAPP BUSINESS UNTUK MENINGKATKAN PENJUALAN PADA FIT.ME HIJAB

Bima Yunus Dzulhanto (Unknown)
Fitri Khotijah (Unknown)
Inenimas Arya Renjani (Unknown)
Yusuf Ramadhan (Unknown)
Pramono Pramono (Unknown)



Article Info

Publish Date
15 Jan 2025

Abstract

The advancement of information technology has transformed the global marketing landscape, driving businesses to shift from conventional methods to digital strategies. This study aims to analyze the implementation of marketing strategies through the social media platform WhatsApp Business to increase sales at Fit.Me Hijab. Utilizing a qualitative research method, data was collected through interviews, observations, and documentation to evaluate the effectiveness of WhatsApp Business features in supporting marketing activities. The research findings indicate that the use of WhatsApp Business, particularly the product catalog, broadcast messages, and automated responses features, significantly enhances customer interaction and product sales. Prior to using WhatsApp Business, Fit.Me Hijab's sales were around 10 products per month; after adopting the platform, sales increased to 30 products in November and 46 products in December. These findings suggest that WhatsApp Business is an effective marketing tool for SMEs, enabling more personal and efficient interactions with customers. This study provides practical insights for business practitioners to optimize the use of social media as part of their digital marketing strategy.

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Journal Info

Abbrev

jiem

Publisher

Subject

Other

Description

JURNAL ILMIAH EKONOMI DAN MANAJEMEN (JIEM) berfokus pada penerbitan artikel berkualitas tinggi yang didedikasikan untuk semua aspek penelitian, masalah, dan perkembangan terbaru di bidang Ilmu Manajemen. Topik dalam Jurnal ini berkaitan dengan aspek apapun dari manajemen, namun tidak terbatas pada ...