YUME : Journal of Management
Vol 7, No 3 (2024)

Navigating Ethical Marketing: How Transparency Influences Brand Loyalty in the Digital Age

Hakiki, Ridwan (Unknown)
Henryanto Abaharis, Nurlina Nurlina, (Unknown)



Article Info

Publish Date
03 Jan 2025

Abstract

This study explores the role of transparency in digital marketing and its impact on consumer trust and brand loyalty in the digital age. As consumers become more informed and discerning, they increasingly expect brands to be open about their business practices, product information, and ethical standards. The research examines how transparent marketing strategies foster consumer trust and enhance long-term loyalty. It also investigates the broader implications of ethical marketing in the digital landscape. Through qualitative methods, including in-depth interviews, document analysis, and case studies, the findings reveal that transparency plays a pivotal role in building trust and cultivating loyalty among consumers. Additionally, the study highlights the growing importance of ethical marketing practices as businesses adapt to an increasingly digital and interconnected world. The results suggest that businesses prioritizing transparency and ethical communication are more likely to retain loyal customers and enhance their market reputation. This study provides valuable insights for marketers seeking to implement effective digital strategies that align with consumer expectations and build sustainable relationships. Keywords: Digital marketing, Transparency, Consumer trust, Brand loyalty 

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Journal Info

Abbrev

yume

Publisher

Subject

Economics, Econometrics & Finance Health Professions Social Sciences

Description

YUME : Journal of Management menerbitkan naskah artikel 3 kali dalam setahun (April, Agustus dan Desember), berisikan artikel dalam bidang Manajemen Keuangan, Manajemen Pemasaran, Manajemen Sumber Daya Manusia, Manajemen Operasional, Manajemen Sratejik, Perilaku Organisasi, Corporate Governance, ...