Review: Journal of Multidisciplinary in Social Sciences
Vol. 2 No. 01 (2025): January 2025

Comparative Analysis of Steam and Epic Games Store Application Satisfaction Levels Using the Pieces Method

Kusumarini, Cahyawati Diah (Unknown)
Ansi, Caesario Dwinathaly (Unknown)



Article Info

Publish Date
30 Jan 2025

Abstract

Application-based game stores are on the rise recently, so there is a tight gap between Steam and the Epic Games Store. This research provided a description of user satisfaction level towards the two applications and served as a measure of the success of these two applications. The type of research conducted was quantitative research that analyzes data collection from a Likert scale questionnaire instrument. The method used was a descriptive analysis of user satisfaction level on both applications using the PIECES method. This research showed that both applications get satisfaction level results of "Satisfied" category in all variables of the PIECES method. Based on each variable value, the Epic Games Store application was superior to the Steam application. Epic Games Store exceled in four variables, namely Information, Economics, Efficiency, and Service, while the Steam application exceled only in Control & Security variable. Performance variables in both applications got the same value.

Copyrights © 2025






Journal Info

Abbrev

RJMSS

Publisher

Subject

Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

Description

Review: Journal of Multidisciplinary in Social Sciences, published by Lentera Ilmu Nusantara. Review: Journal of Multidisciplinary in Social Sciences accommodates the publication of Multidisciplinary Research results in the field of Social Sciences conducted by Lecturers as a manifestation of the ...