Kompartemen: Kumpulan Orientasi Pasar Konsumen
Vol 2 No 1 (2024): Kompartemen: Kumpulan Orientasi Pasar Konsumen

The Effect Of Service Quality And Promotion On Consumer Purchase Decisions At PT. Sumber Alfaria Trijaya, Tbk (Alfamart) Bintaro Utama Branch, South Tangerang City

Khulsum, Yulia (Unknown)
Jasmani, Jasmani (Unknown)



Article Info

Publish Date
24 Apr 2024

Abstract

This study aims to determine the effect of service quality and promotion on consumer purchasing decisions at PT Sumber Alfaria Trijaya, Tbk (Alfamart) Bintaro Utama Branch, South Tangerang City. The method used is explanatory research with analysis techniques using statistical analysis with regression testing, correlation, determination and hypothesis testing. The results of this study show that service quality has a significant effect on consumer purchasing decisions by 52.0%, the hypothesis test obtained t count> t table or (10.302> 1.984). Promotion has a significant effect on consumer purchasing decisions by 45.9%, the hypothesis test obtained t count> t table or (9.112> 1.984). Service quality and promotion simultaneously have a significant effect on consumer purchasing decisions with the regression equation Y = 5.903 + 0.480X1 + 0.378X2 and a contribution of 63.4%, the hypothesis test obtained F count> F table or (83.904> 2.700).

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Journal Info

Abbrev

kompartemen

Publisher

Subject

Economics, Econometrics & Finance

Description

Kompartemen: Kumpulan Orientasi Pasar Konsumen, is a scientific journal published by the Management Science Doctoral Program, Pasundan University, Bandung, Indonesia. Kompartemen: Kumpulan Orientasi Pasar Konsumen contains scientific journals in the field of management studies that are open to ...