JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi)
Vol. 11 No. 1 (2025): Februari 2025

Pengaruh Brand Image, Aktivitas Pemasaran, dan Customer Engagement di Media Sosial Terhadap Keputusan Pembelian Konsumen Pada Produk Rabbani Cabang Kopo di Bandung

Azrani, Shofia Dwi (Unknown)
Sarah, Siti (Unknown)



Article Info

Publish Date
01 Feb 2025

Abstract

This study aims to analyze the influence of brand image, marketing activities, and customer engagement on social media on consumer purchasing decisions on Rabbani products, Kopo Branch in Bandung. Social media as a marketing platform has enabled Rabbani to strengthen its brand image, increase marketing activities, and build closer relationships with consumers (customer engagement). This study highlights how these three variables, both together and individually, influence consumer decisions in choosing Rabbani products. This study uses a quantitative method with a descriptive and verification approach. The researcher involved 100 respondents selected based on the Slovin formula from a total population of 28,159. The results of the descriptive test of this study indicate that brand image, marketing activities, and customer engagement are in the less good category. Brand image has a significant influence on consumer decisions to buy Rabbani products, Kopo Branch in Bandung, while marketing activities and customer engagement do not have a significant influence on consumer purchasing decisions on Rabbani products, Kopo Branch in Bandung.

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Journal Info

Abbrev

jemsi

Publisher

Subject

Economics, Econometrics & Finance

Description

JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) is an electronic independent international scientific and academic journal that aims to publish scholars’ original and high-quality manuscripts and reports in all fields of business. JEMSI adheres to an open access policy to accelerate the ...