INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE
Vol. 3 No. 2 (2025): February

THE EFFECT OF RISK AND QUALITY PERCEPTIONS OF COSMETIC SAMPLES ON SAMPLE USE AND PURCHASE CONVERSION

SHIM, IN SEON (Unknown)
Kim, Kyung-Ja (Unknown)



Article Info

Publish Date
29 Jan 2025

Abstract

Aims: The purpose of this study is to investigate the impact of risk and quality perceptions on cosmetic sample use and purchase conversion rate among Korean adult women. Methods: An online survey was conducted among 433 Korean adult women in their 20s to 50s. The survey collected data on the consumers' risk perception, quality perception, sample usage rate, and actual purchase conversion rate about cosmetic samples. Results: The results indicate that risk perception of cosmetic samples has a negative effect on quality perception and sample usage rate. However, quality perception has a positive effect on sample usage rate and actual purchase conversion rate. Furthermore, the study found that the sample usage rate has a positive effect on actual purchase conversion rate. Conclusions: Future research could expand the scope to include other demographic groups or cultural contexts. Cosmetic companies can use these findings to design more effective free sample promotions that address customers' risk perceptions while enhancing their quality perceptions. This study may contribute to improving customer satisfaction and loyalty in the cosmetics industry by providing insights into how cosmetic companies can effectively use free samples as a sales promotion tool.

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Journal Info

Abbrev

ijle

Publisher

Subject

Economics, Econometrics & Finance

Description

INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE (INJOLE) is a scientific journal that publishes articles in the Business field includes conceptual ideas in the fields of Economics, Accounting, Management, business. The scopes are Human Resource Management, Marketing Management, Financial Management, ...