Three-wheeled motor engine damage is one of the most serious problems with all motorcycles. When problems appear, it becomes difficult for users to repair and diagnose faults because knowledge about machine breakdown symptoms is minimal. Most motorcycle repair shops don’t have mechanics who understand tricycle motorbike engines, so they are less accurate in diagnosing damage symptoms, only based on estimates. Three-wheeled motorbikes have several differences in structure and spare parts compared to motorcycles because tricycle motorbikes have an axle like a car. For this problem, an information system is needed with a method that combines an expert's experience, expertise, and knowledge to develop expert system applications based on several cases that have been experienced and are known as case-based reasoning. This research aims to produce a web-based expert system to diagnose and solve tricycle motorbike engine damage problems. The case-based reasoning method with the K-Nearest Neighbor algorithm is used to assist in analyzing engine damage and give solutions to the issues in three-wheeled motorbike engines. Using two methods is appropriate because of the answers found and the similarities calculated by the cosine similarity method, which experts then review to get the proper solution. From testing using 20 samples of diagnostic data, an accuracy percentage of 85% was obtained. The calculation result for precision is 85%, and recall is 85%.
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