Jurnal Riset Akuntansi dan Bisnis Indonesia
Vol 4 No 3 (2024): Jurnal Riset Akuntansi dan Bisnis Indonesia

PENGARUH SOSIAL MEDIA, PERSEPSI HARGA DAN GAYA HIDUP TERHADAP LOYALITAS KONSUMEN PRODUK KOPI DI POINT COFFEE INDOMARET KIRONGGO PALEMBANG

Sari, Tiara Dwi Novita (Unknown)
Helmi, Muhamad (Unknown)
Hendrayani, Iin (Unknown)
Jannah, Miftahul (Unknown)



Article Info

Publish Date
28 Sep 2024

Abstract

The more coffee shops there are, the more competition there is, which requires producers to be more aggressive in retaining consumers so that they make repeat purchases and become loyal consumers. Factors that influence consumer loyalty are social media, price perception, and lifestyle. Thisostudyoisoto assesses the impact of social media, price perception, and lifestyle both individually and together on consumer loyalty towards coffee products at Point Coffee Indomaret Kironggo Palembang. The locus of this research is Point Coffee Indomaret Kironggo Palembang, located at 30 Ilir, Ilir Barat II District Palembang. This study employs quantitative research utilizing descriptive and verification analytic methodologies. The sampling technique used accidental techniques with a total sample of 100 respondents obtained through the distribution of questionnaires. This study indicates that social media characteristics, price perception, and lifestyle partially influence consumer loyalty. The study concludes that the independent variables (social media, price perception, and lifestyle) jointly influence the dependent variable (consumer loyalty) at Point Coffee Indomaret Kironggo Palembang.

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Journal Info

Abbrev

jrabi

Publisher

Subject

Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Focus & Scope Jurnal Riset Akuntansi dan Bisnis Indonesia Topics covered include, but not strictly limited to: 1. Business and management strategy 2. Marketing management 3. Operations management 4. Finance and investment management 5. Entrepreneurship 6. Organisational behaviour and people ...