PROCEEDING INTERNATIONAL BUSINESS AND ECONOMICS CONFERENCE (IBEC)
Vol. 3 No. 1 (2024): “Sustainability Challenges Through Technology in Emerging Market Economies”

Utilization of E-Commerce and Digital Marketing in Increasing Customer Purchasing Decisions at CV. CS Lestari Jaya Kisaran

Michael (Unknown)
Sri Rezeki (Unknown)



Article Info

Publish Date
30 Dec 2024

Abstract

At CV.  CS  Lestari  Jaya,  a  decline  in  sales  is  evident  due  to  a  continuous  decrease  in  customer  purchases.  This  drop  in  customer  purchasing  decisions  may  be  linked  to  the  company's limited  use  of  e-commerce  and  digital  marketing  strategies.  The  aim  of  this  study  is  to  assess  how the  use  of  e-commerce  and  digital  marketing  can  influence  customer  purchasing  decisions  at CV.  CS  Lestari  Jaya  Kisaran.  This  research  is  quantitative  in  nature,  with  a  population  of  149 customers  who  made  purchases  at  CV.  CS  Lestari  Jaya  Kisaran  in  2023.  The  sample  size  was determined  using  the  Slovin  formula  with  a  5%  standard  error,  resulting  in  109  samples.  The findings  indicate  that  both  e-commerce  and  digital  marketing  have  a  significant  impact  on customer  purchasing  decisions,  both  individually  and  together.  To  enhance  customer purchasing  decisions,  it  is  crucial  for  CV.  CS  Lestari  Jaya  Kisaran  to  effectively  leverage  e-commerce platforms  and  digital  marketing  strategies.  Furthermore,  running  targeted  paid  advertising campaigns  on  these  platforms  can  help  reach  specific  audiences  based  on  demographics  and interests,  increasing  the  likelihood  of  conversions

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Journal Info

Abbrev

IBEC

Publisher

Subject

Education Other

Description

Eka Prasetya College of Economics (STIE) has created an international conference program since 2022, where this international conference program is useful to facilitate the exchange of ideas, knowledge, and experiences between participants such as students and lecturers. In addition, this conference ...