Jurnal Manajemen
Vol 13 No 1 (2025): Jurnal Manajemen

THE EFFECT OF FEAR OF MISSING OUT (FOMO) AND ELECTRONIC WORD OF MOUTH (EWOM) ON PURCHASE INTENTION WITH BRAND IMAGE AS AN INTERVERNING VARIABLE AT GACOAN RESTAURANTS IN EAST KALIMANTAN

Surabi, Nur Fadilah (Unknown)
Fani, Julyia (Unknown)
Amanda, Zelmira (Unknown)
Rahmat, Rahmat (Unknown)
Margan, Choky (Unknown)
Rahmawati, Rahmawati (Unknown)



Article Info

Publish Date
30 Jan 2025

Abstract

This study aims to analyze the influence of Fear of Missing Out (FoMO) and Electronic Word of Mouth (EWoM) on consumer purchase intention with brand image as an intervening variable. The research was conducted on consumers of Gacoan Restaurant in East Kalimantan, involving 385 respondents selected through the Accidental Sampling technique. Data were collected using a Likert-scale questionnaire and analyzed using the SEM-PLS method. The results indicate that EWoM has a positive and significant effect on brand image and purchase intention, both directly and through the mediation of brand image. In contrast, FoMO shows a positive but not significant influence on brand image and purchase intention. These findings highlight the crucial role of EWoM in building a strong brand image to enhance consumer purchase intention. This study contributes to the digital marketing literature and can serve as a guide for restaurant managers in designing effective promotional strategies.

Copyrights © 2025






Journal Info

Abbrev

jm

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Manajemen is a scientific communication media published by the Management Study Program, Faculty of Economics, University of Palembang. The Management Journal is dedicated to researchers and academics who wish to publish research papers, technical papers, conceptual papers, and case study ...