Eduvest - Journal of Universal Studies
Vol. 4 No. 12 (2024): Journal Eduvest - Journal of Universal Studies

Effect of Cultural Intelligence and Knowledge Sharing on Work Performance: Job Satisfaction as a Mediator

Luthfi Ibnu Yusuf (Universitas Tarumanagara, Indonesia)
Rostiana Rostiana (Universitas Tarumanagara, Indonesia)
I Made Budiana (Universitas Tarumanagara, Indonesia)



Article Info

Publish Date
31 Dec 2024

Abstract

This study explores the role of cultural intelligence and knowledge sharing in influencing employee performance, with job satisfaction serving as a mediator. Performance is defined as the ability and achievements in completing tasks or reaching goals, and is impacted by both cultural intelligence and knowledge-sharing practices within the workplace. Cultural intelligence refers to the ability to adapt to diverse cultural environments and interact effectively with individuals from various backgrounds. Knowledge sharing encompasses the exchange of information, experiences, and expertise among employees across departments. Higher levels of cultural intelligence and knowledge sharing can enhance job satisfaction, which is a positive emotional state arising from job achievements and experiences. Employees with high job satisfaction tend to exhibit greater productivity and performance. This quantitative study utilized four questionnaires: cultural intelligence (Van et al., 2007), knowledge sharing (Lin et al., 2022), performance (IWPQ by Koopmans, 2014), and job satisfaction (original MSQ by Weiss et al., 1967). The sample comprised 116 active employees from PT X, a steam power plant in Cirebon, West Java, selected from a total of 606 employees. Findings reveal that job satisfaction mediates the relationship between cultural intelligence and employee performance, but does not mediate the relationship between knowledge sharing and performance. This study provides insights for tailoring employee management strategies based on factors such as age, position, education, cultural intelligence, and knowledge sharing, ultimately enhancing satisfaction and performance in a multicultural work environment.

Copyrights © 2024






Journal Info

Abbrev

edv

Publisher

Subject

Aerospace Engineering Computer Science & IT Health Professions Neuroscience Social Sciences

Description

Eduvest - Journal of Universal Studies is a double blind peer-reviewed academic journal and open access to multidiciplinary fields. The journal is published monthly by Green Publisher Indonesia. Eduvest - Journal of Universal Studies provides a means for sustained discussion of relevant issues that ...