TECHNOMEDIA : Informatics and Computer Science
Vol 1 No 1 (2024): Januari

ANALISIS USABILITY APLIKASI VISIT PEMALANG MENGGUNAKAN METODE HEART METRICS

Ahmad Rozikin (Unknown)
Asnawi, Muhamad Fuat (Unknown)



Article Info

Publish Date
31 Jan 2024

Abstract

This research aims to provide valuable insights for researchers and developers of the Visit Pemalang application, focusing on enhancing usability and user experience quality. To achieve this goal, several improvements are suggested, such as presenting appealing content and increasing user satisfaction to make the Visit Pemalang app more effective in meeting visitor needs and enhancing tourism experiences in Kabupaten Pemalang. The HEART Metrics method is utilized to measure user experience quality in the application, encompassing dimensions like Happiness, Engagement, Adoption, Retention, and Task Success. Data is collected through user observation and questionnaires tailored to the HEART Metrics dimensions. The analysis results indicate excellent performance in various HEART Metrics dimensions, particularly in Task Success, Engagement, and Happiness. Users can effectively complete tasks and feel content with their application experience. By implementing the findings from this study, developers can improve the usability and user experience quality of the Visit Pemalang application, elevate user satisfaction, and provide a superior tourism experience in Kabupaten Pemalang..

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Journal Info

Abbrev

technomedia

Publisher

Subject

Computer Science & IT

Description

TECHNOMEDIA : Informatics and Computer Science adalah Jurnal Ilmiah Informatika dan Ilmu Komputer yang diterbitkan 2 (Dua) kali dalam setahun, yaitu pada bulan Januari dan Juli oleh CV Nature Creative Innovation. Jurnal ini merupakan jurnal yang dapat akses secara terbuka bagi para Peneliti, ...