Jurnal Ilmiah Sistem Informasi
Vol. 4 No. 2 (2024): Jurnal Ilmiah Sistem Informasi

ANALISIS VALUE CHAIN CUSTOM HADE SEBAGAI STRATEGI DIGITAL DALAM MENINGKATKAN KEUNGGULAN KOMPETITIF

Faisal, Maulana Muhamad (Unknown)

Article Info

Publish Date
30 Dec 2024

Abstract

This study examines the value chain analysis of Custom Hade and the role of Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems in enhancing operational efficiency and competitive advantage. Using a qualitative approach, this research explores how information technology integration can optimize business processes, reduce costs, and improve customer satisfaction. The findings indicate that the proper implementation of ERP and CRM can strengthen a company's competitiveness by improving supply chain coordination and customer service personalization

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Journal Info
Jurnal Ilmiah Sistem Informasi
Website

Abbrev

home

Publisher

Universitas Bina Bangsa

Subject

Computer Science & IT

Description

Jurnal Simasi Adalah Jurnal Ilmiah Sistem Informasi yang terbit secara daring pada bulan Juni dan Desember. Jurnal Simasi bertujuan untuk menyebarluaskan penelitian tentang sistem informasi dan ilmu komputer. Jurnal ini mengundang penelitian empiris asli (kualitatif atau kuantitatif), tinjauan ...