Journal of Managiere and Business
Vol 2 No 2 (2024): October

The Effects of Electronic Word of Mouth (Ewom) and Brand Ambassador Concerning Consumer Purchase Decisions

Nofrianti, Lena (Unknown)
Ghaefira Nur Fatimah (Unknown)



Article Info

Publish Date
20 Dec 2024

Abstract

The increasing competition in the beauty industry has made effective marketing strategies critical, particularly for products like Scarlett Whitening. This study examines the influence of two key variables Brand Ambassador (X1) and Electronic Word of Mouth (e-WOM) on consumer purchase decisions. The research problem focuses on understanding which marketing method better drives purchasing decisions. Using a quantitative approach, data was collected and analyzed to assess the impact of these variables. The findings reveal that while Brand Ambassadors have minimal influence on consumer purchase decisions, e-WOM significantly and positively impacts purchasing behavior. Combined, both factors account for 69.2% of the variation in consumer decisions. The results highlight that e-WOM is more effective than Brand Ambassadors in influencing buyers in the beauty industry. This study concludes that leveraging e-WOM-based marketing strategies can better guide consumers in making informed purchasing choices, providing a valuable reference for businesses aiming to enhance their marketing effectiveness in the competitive beauty product market.

Copyrights © 2024






Journal Info

Abbrev

managiereandbusiness

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Journal of Managiere and Business is intended to be the journal for publishing articles reporting the results of management and business research. Invites manuscripts on various topics to include, including but not limited to functional areas of Management, Sharia Management, Financial ...