ELSE (Elementary School Education Journal) : Jurnal Pendidikan dan Pembelajaran Sekolah Dasar
Vol 8 No 3 (2024): Additional Issue

CREATING PUBLIC SERVICES BASED ON LANGUAGE POLITENESS: AN ANALYSIS OF EFFECTIVE INDONESIAN LANGUAGE

Aziz, Zeidtry Maulana (Unknown)
Anwar, Miftahulkhairah (Unknown)
Murtadho, Fathiaty (Unknown)



Article Info

Publish Date
18 Feb 2025

Abstract

This study aims to analyze the application of language politeness in public services during dialogical patrols. This study uses a descriptive qualitative method to understand how language politeness strategies are applied in interactions between police and society, based on Geoffrey Leech's politeness theory. Data were collected through direct observation of police dialogue with the community, which was analyzed to identify the realization of Indonesian politeness, politeness violations and how the construct of Indonesian politeness is constructed. The results showed that the maximum of Sympathy was the most dominant with a percentage of 25.68%, followed by the maxim of Praise (19.98%), Approval (17.16%), Wisdom (17.16%), Generosity (11.41%), and Humility (8.55%). Although there are some violations of politeness, such as positive (0.9%) and negative (1.8%) disrespect, police officers generally try to maintain polite communication and support positive relationships with the community. This study concludes that the application of language politeness by the police in dialogical patrols plays an important role in building positive relationships with the community and increasing public trust.

Copyrights © 2024






Journal Info

Abbrev

pgsd

Publisher

Subject

Education Mathematics Social Sciences

Description

ELSE adalah jurnal ilmiah tentang pendidikan dan pembelajaran sekolah dasar oleh Program Studi Pendidikan Guru Sekolah Dasar, Fakultas Keguruan dan Ilmu Pendidikan, Universitas Muhammadiyah ...