Da'watuna: Journal of Communication and Islamic Broadcasting
Vol. 5 No. 2 (2025): Da'watuna: Journal of Communication and Islamic Broadcasting

Manajemen Krisis Komunikasi dalam Isu Transparansi Kompetisi Sains Madrasah (KSM) 2024

Yuyun Wulandari (Unknown)

Article Info

Publish Date
02 Mar 2025

Abstract

The 2024 Madrasah Science Competition (KSM) faced transparency issues that affected public trust in its organisation. This study aims to identify the communication crisis management approach applied, evaluate the effectiveness of the strategies used, and analyse the short and long term impact of this crisis on the image of KSM. Using Situational Crisis Communication Theory (SCCT), this study found that accountability-based communication strategies, technology utilisation, and stakeholder collaboration were effective in mitigating the crisis. The results of the study are expected to serve as a guide for similar competition organisers in facing transparency challenges.

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Journal Info
Da'watuna: Journal of Communication and Islamic Broadcasting
Website

Abbrev

dawatuna

Publisher

Institut Agama Islam Nasional Laa Roiba Bogor

Subject

Religion Computer Science & IT Languange, Linguistic, Communication & Media Library & Information Science Social Sciences

Description

Dawatuna: Journal of Communication and Islamic Broadcasting  is a peer-reviewed national journal on communication, dakwah, broadcasting, education and Islamic studies managed by Institut Agama Islam Nasional (IAI-N) Laa Roiba Bogor in cooperation with Masyarakat Ekonomi ...