Jurnal Ekonomika Dan Bisnis
Vol. 5 No. 1 (2025): Januari - Februari

The Effect Of Facilities And Service Quality On Consumer Satisfaction In Algifari Housing Residents In Enrekang District

., Zarina (Unknown)
Danindra, Fuad (Unknown)
Setiawan, Dedi (Unknown)
Nasrul, Muhammad (Unknown)
Kamil, Ahmad (Unknown)



Article Info

Publish Date
23 Feb 2025

Abstract

This study was conducted to determine the effect of facilities and service quality onconsumer satisfaction at Al gifari Residential housing in Enrekang Regency. Respondents in thisstudy were 109, the researcher's data collection process was to conduct observations by givingquestionnaires directly to respondents. Based on the results of the analysis obtained, it shows thatthe facility variable has a significant effect on consumer satisfaction as shown in the pvalue4,507(<0.05), while the analysis results for the service quality variable have a significanteffect on consumer satisfaction as shown in the p-value.4,204(< 0.05). The results of thesimultaneous analysis show that facilities and service quality have an effect on ConsumerSatisfaction with a value of 63.294 > 3.08.Keywords: Facilities, service quality, customer satisfaction

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Journal Info

Abbrev

jebs

Publisher

Subject

Economics, Econometrics & Finance

Description

JEBS : Jurnal Ekonomika Dan Bisnis Merupakan Jurnal Penelitian dan Kajian Ilmiah yang diterbitkan CV.ITTC - INDONESIA dan dikelola langsung oleh Webinar.Gratis dan Even. Penyunting menerima kiriman naskah hasil kajian dan penelitian untuk bidang ekonomi ,bisnis, manajemen, akuntansi, auditing, ...