Journal of Management, Economic, and Accounting
Vol. 4 No. 1 (2025): Januari- Juni

Digital Platform (Instagram & Tiktok) In Business Development For Msme Customers In Bengkulu City Case Study: Lupinut ( Bengkulu Msme)

Putri, Widia Dwi Okta (Unknown)
Soleh , Ahmad (Unknown)
Putri, Annisa Rahma (Unknown)



Article Info

Publish Date
11 Feb 2025

Abstract

This research aims to analyze the role of digital platforms, particularly Instagram and TikTok, in supporting the development of micro, small, and medium enterprises (MSMEs) in Bengkulu City. The case study is Lupinut, a local MSME engaged in the production and marketing of products made from Bengkulu specialty nuts. The focus of the research is to understand how the use of both platforms can improve marketing strategies, brand awareness, and product sales growth. This research uses a qualitative-descriptive method with data collection techniques in the form of in- depth interviews, direct observation, and analysis of Lupinut's social media content. Instagram and TikTok were chosen for their interactive features, such as short videos, product photos, and live features, which support creative and engaging product promotion. The data shows that through consistent digital campaigns, Lupinut was able to reach a wider market, increase customer interaction, and build a strong brand image. Within a six-month period, this digital marketing strategy increased sales by 25% and attracted customers from various regions outside Bengkulu City.

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Journal Info

Abbrev

JMEA

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Journal of Management, Economic, and Accounting is a peer-reviewed journal. JMEA invites academics and researchers who do original research in the fields of economics, management, and accounting, including but not limited to: Management Science Marketing Financial management Human Resource ...