Jurnal Ilmiah Administrasi Publik dan Pemerintahan
Vol 4, No 1 (2025): Jurnal Ilmiah Administrasi Publik dan Pemerintahan (JIAPP) - February

Analisis Pelayanan Pegawai Administrasi dalam Pengurusan Administrasi Kependudukan di Kantor Desa Medan Estate

Telaumbanua, Fobaso Cordias Putra (Unknown)
Yolanda, Agnita (Unknown)
Simamora, Beltahmamero (Unknown)



Article Info

Publish Date
14 Feb 2025

Abstract

This article or writing aims to find out how population administration services in Medan Estate village. The problem is focused on village employees and village communities. The benefit of this research is to make it easier for the community to manage and create population data. This study uses a descriptive method of qualitative approach by conducting direct interviews with village employees and village communities. The research resource persons were 4 people consisting of 3 employees of the Medan Estate village office and 1 person was a community domiciled in Medan Estate. The results of this study conclude that population administration is less than optimal. Although the service procedures are good, the service time is relatively fast, the service fee is free, the service products are useful, the facilities and infrastructure are adequate, the availability of the competence of the service officers, but it is still found that the human resources are very limited so that the ratio of the number of applicants who enter is not balanced with the existing officers. In addition, there is a lack of socialization from the government to the community, and there are still people who have not taken care of their population administration. Therefore, the results obtained through this study can be used as a reference and recommendation to support the smooth running of population administration services.

Copyrights © 2025






Journal Info

Abbrev

jiapp

Publisher

Subject

Social Sciences

Description

urnal Ilmiah Administrasi Publik dan Pemerintahan (JIAPP) is focuses on the publication of the results of scientific research related to fields of Administration Public and Governance. This article is published in the internal and external academic community of the Universitas Medan Area (UMA) ...