Journal of Management Practices, Humanities and Social Sciences
Vol. 6 No. 6: JMPHSS

Impact of Personal Biases and Organizational Politics on Performance Appraisal Systems- A Case Study of the Service Sector of Pakistan

Prof. Dr. Muhammad Shoukat Malik (Bahauddin Zakariya University, Multan, Pakistan)
Hiba Sagheer (Bahauddin Zakariya University, Multan, Pakistan)



Article Info

Publish Date
25 Nov 2022

Abstract

The performance of the appraisal system is investigated in this article concerning to personal bias and Organizational Politics (OP). This article focuses on the problems with the evaluation processes that are impacted by bias, internal politics, and incorrect assessments of employees' performance. Data collection using the practical sampling technique. Additionally selected for this article are five public service organizations: WAPDA, PIA, MDA, NADRA, and WASA. Twenty managers and 250 middle-level employees make up the sample size for the analysis. To evaluate the hypothesis, regression analysis technique was used, along with Process modeling for mediation and moderation. The research in this paper demonstrates the considerable effects of individual prejudice, workplace politics, and performance evaluation systems. Previous literature is limited in examining the relationship that such biasness and political exploitation of the organization contributes to employee discontent, impacting the company's norms and Employee Perception (EP) that they are not correctly paying (Ayegi, 2019 & Guo 2019). To contribute to the formation of public companies, managers must foster and value a positive culture. Organizational Culture (OC) does not significantly affect performance evaluation methods, but the moderation and mediation of the variables produced significant results. Employees form the strong impression that the organization has a biased culture. Long-term commendation must make employees feel valued by their bosses to be effective in positive attitudes.

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Journal Info

Abbrev

jmphss

Publisher

Subject

Arts Humanities Economics, Econometrics & Finance Education Social Sciences

Description

The Journal of Management Practices, Humanities and Social Sciences (JMPHSS) is dedicated to providing comprehensive coverage of organizational challenges and theories within the realms of social sciences, humanities, and management. Emphasizing comparative and transnational methodologies, the ...