International Journal of Economics, Business and Innovation Research
Vol. 4 No. 02 (2025): International Journal of Economics, Business and Innovation Research( IJEBIR)

Perceptions And Intentions Of MSME Operators Regarding The Use Of QRIS As A Payment System In Medan

Aulia Safrin, Feby (Unknown)
Harahap, Kartini (Unknown)



Article Info

Publish Date
03 Mar 2025

Abstract

This study analyzes the perceptions and intentions of Micro, Small, and Medium Enterprise (MSME) operators in Medan regarding the use of QRIS as a digital payment system. Using a qualitative approach, data were collected through in-depth interviews and Focus Group Discussions (FGDs) with MSME operators who had adopted or had yet to adopt QRIS. The findings indicate that perceived Usefulness, ease of use, and risks significantly influence QRIS adoption. MSME operators who recognize transaction efficiency and improved financial record keeping tend to be more receptive to QRIS, while concerns about security and system disruptions remain barriers. Additionally, external factors, such as digital literacy and government support, also contribute to users' intentions to adopt a QRIS. This study emphasizes the need for education and infrastructure improvements to accelerate QRIS adoption among MSMEs.

Copyrights © 2025






Journal Info

Abbrev

IJEBIR

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

International Journal of Economics, Business and Innovation Research (IJEBIR) is a high quality open access peer reviewed research journal. providing a platform for the researchers, academicians, professional, practitioners and students to impart and share knowledge in the form of high quality ...