Ulil Albab
Vol. 1 No. 9: Agustus

Analisis Kepuasan Konsumen pada Perdagangan Sayur Mayur

Moh. Tamrin (Sekolah Tinggi Ilmu Ekonomi Semarang)
Sinar Hubtriyan Ade (Sekolah Tinggi Ilmu Ekonomi Semarang)
Tiara Yuni Binugraheni (Sekolah Tinggi Ilmu Ekonomi Semarang)



Article Info

Publish Date
03 Aug 2022

Abstract

Consumer satisfaction is an important factor in trade, with the creation of consumer satisfaction it can be used as the basis and reason for consumers to make repeat order. This study aims to find the effect of service, packaging and price perceptions on consumer satisfaction in the vegetable trade. This study uses a quantitative method using a descriptive analysis approach using questionnaire data and sampling by purpossive sampling. The results of the statistical analysis of the service variable t test obtained t count 2,587 > t table = 2,00030. The packaging variable has t count 3,111 > t table = 2,00030, and the Price Perception variable has t count 3,177 > t table = 2,00030. From the results of data analysis, it was concluded that the three variables, service quality, packaging and price perceptions had a positive and significant effect on vegetable customer satisfaction in Kopeng, Salatiga, Central Java.

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Journal Info

Abbrev

JIM

Publisher

Subject

Religion Humanities Economics, Econometrics & Finance Education Social Sciences

Description

ULIL ALBAB : Jurnal Ilmiah Multidisiplin diterbitkan oleh CV. ULIL ALBAB CORP. ULIL ALBAB : Jurnal Ilmiah Multidisplin menerbitkan artikel bidang multidisiplin, termasuk : Pendidikan, Hukum, Ekonomi, Agama, Pendidikan, Kesehatan, Teknik, Kebijakan Publik, Pariwisata, Sosial dan Politik, Budaya, ...