Dialektika: Jurnal Ekonomi dan Ilmu Sosial
Vol 10 No 1 (2025): Dialektika: Jurnal Ekonomi dan Ilmu Sosial

Brand Ambassador and Purchase Decisions on Samsung Smartphone among Generation Z

Dewi, Cynthia Sari (Unknown)
Chandra, Advent (Unknown)



Article Info

Publish Date
30 Mar 2025

Abstract

This research aims to explore the influence of brand ambassadors on purchase decisions for Samsung smartphones among Generation Z consumers in Indonesia, focusing on brand awareness and brand image as mediating variables. A quantitative approach was employed, targeting consumers in the Jabodetabek area. Data were collected through structured questionnaires and analyzed using Structural Equation Modeling (SEM) with SmartPLS. The study examines the direct and indirect effects of brand ambassadors on purchase decisions through brand awareness and brand image. The results reveal that BTS, as Samsung's brand ambassador, significantly impacts purchase decisions by enhancing brand awareness and strengthening brand image. These findings highlight the ability of BTS to resonate with Gen Z, capturing their attention and building emotional connections with the Samsung brand. This study underscores the importance of aligning brand ambassadors with the target audience’s values, providing actionable insights for engaging Gen Z and driving purchase decisions.

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Journal Info

Abbrev

dialektika

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

Dialektika adalah jurnal ilmiah yang diterbitkan oleh Fakultas Ekonomi dan Ilmu Sosial Universitas Islam Raden Rahmat Malang. Jurnal ini memiliki spesifikasi sebagai media untuk mengkomunikasikan hasil-hasil penelitian dan pemikiran konseptual yang berkaitan dengan bidang Ekonomi dan Ilmu Sosial. ...