Computer Based Information System Journal
Vol. 11 No. 2 (2023): CBIS Journal

ALGORITMA K-MEANS CLUSTER UNTUK SEGMENTASI PELANGGAN

Fazri, Ahmad Harya (Unknown)
Muhammad, Abulwafa (Unknown)
Purnama, Pradani Ayu Widya (Unknown)



Article Info

Publish Date
30 Sep 2023

Abstract

Consumer data for business transactions in retail agricultural products has not been managed digitally. This can be seen from consumer data which is still stored manually, some customer data is stored only based on purchase receipts and others have logbooks so that consumer data can be lost at any time. To improve service to consumers, sales analysis is carried out using the k-means algorithm. The aim is to be able to group consumers based on the number of transactions, the number of products purchased, and the frequency of transactions made. The data processed was 127 transaction data and grouped by name of the consumer, 116 consumers made transactions in the last 1 months. From this data, 5 clusters were determined including: Superstar, Golden, Typical, Occasional, Everyday. Of the 5 clusters, there were 4 consumers including Superstar, 12 Golden consumers, 34 Typical consumers, 29 Occasional consumers and 37 Everiday consumers.

Copyrights © 2023






Journal Info

Abbrev

cbis

Publisher

Subject

Computer Science & IT Control & Systems Engineering Library & Information Science

Description

CBIS Journal diterbitkan dua kali setahun, pada bulan maret dan september. Bidang penelitian yang diterbitkan meliputi data mining, text mining, data warehouse, online analytical processing, artificial intelligence, decision support system, Mobile Application, Software engineering, Software Testing, ...