The Indonesian Journal of Computer Science
Vol. 14 No. 1 (2025): The Indonesian Journal of Computer Science (IJCS)

Perencanaan Strategis SI/TI Dalam Meningkatkan Kualitas Pelayanan Pasien : Studi Kasus RS XYZ

Aditiyawijaya, Hendra (Unknown)
Harya Damar Widiputra (Unknown)



Article Info

Publish Date
03 Mar 2025

Abstract

Advances in information systems and information technology (IS/IT) have become an important element in improving the quality of health services. XYZ Jakarta Hospital faces challenges in integrating IS/IT to support health services to patients. This research aims to develop an IT strategic plan that is in line with the hospital's business objectives, using the IASA IT Strategic Planning methodology. The results showed that although XYZ Hospital has various information systems, their investment and implementation have not been fully integrated with the hospital's business processes. The resulting recommendations include strengthening infrastructure, improving system interoperability, and efficient patient data management. With the right strategy, it is expected that IS/IT can contribute to improving service quality and patient trust in a sustainable manner.

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Journal Info

Abbrev

ijcs

Publisher

Subject

Computer Science & IT Electrical & Electronics Engineering Engineering

Description

The Indonesian Journal of Computer Science (IJCS) is a bimonthly peer-reviewed journal published by AI Society and STMIK Indonesia. IJCS editions will be published at the end of February, April, June, August, October and December. The scope of IJCS includes general computer science, information ...