PubBis : Jurnal Pemikiran dan Penelitian Administrasi Publik dan Administrasi Bisnis
Vol 9 No 1 (2025)

ANALYSIS OF THE IMPACT OF EDUCATION AND TRAINING PROGRAMS ON IMPROVING EMPLOYEE PERFORMANCE

Aprilla Intan Fatima (Unknown)
Oktarizka Reviandani (Unknown)



Article Info

Publish Date
18 Mar 2025

Abstract

Competency development is crucial in managing State Civil Apparatus (ASN), but issues such as unmet training hours, unimplemented competency matrices, and an imbalance of competencies in government agencies have hindered ASN quality and professionalism. This study examines the impact of education and training programs on employee performance. Using a qualitative descriptive research method, the study involved six LLDikti Region IV employees who participated in Goods and Services Procurement Training. Data were collected through observation, interviews, and documentation, and analyzed using the Kirkpatrick evaluation model. The findings indicate that the training program effectively enhanced employee competence, performance, motivation, and alignment with organizational goals, though improvements are needed in certain areas. The study highlights the importance of training in improving employee performance by developing technical, managerial, and socio-cultural competencies. To optimize productivity and goal achievement, organizations should design training programs aligned with work needs, supported by ongoing evaluation, strategic investment, and strengthened monitoring. Keywords: Education and Training, Employee Performance, Kirkpatrick

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Journal Info

Abbrev

PubBis

Publisher

Subject

Social Sciences

Description

Journal PubBis provides media to publish original articles in the form of a unique new knowledge in the fields of public administration and business administration. This journal opens opportunities for the publication of the existence and research sharing and sustainable efforts development in ...