Welfare: Jurnal Pengabdian Masyarakat
Vol. 3 No. 1 (2025): Welfare : March 2025

Pemanfaatan Fitur-Fitur Whatsapp Business Untuk Meningkatkan Engagement Pelanggan dan Penjualan Bakso Aci Wocil

Nisa', I'anatun (Unknown)
Dewi, Dita Ovalia (Unknown)
Azhari, Hilda Inestya (Unknown)
Ningrum, Eri Rahma (Unknown)
Gunawan, Cameylia Salsabila (Unknown)
Sefia, Vema (Unknown)
Makrifaturrochmah, Makrifaturrochmah (Unknown)
Afandi, Frengki (Unknown)



Article Info

Publish Date
21 Mar 2025

Abstract

In the digital era, the use of social media is very necessary in running a business. In the competitive culinary world, effective marketing is the key to attracting customer attention and increasing sales, especially in Micro, Small and Medium Enterprises (MSMEs). In this case, Bakso Aci Wocil utilizes the WhatsApp Business feature to boost its marketing. The aim of this service is to meet community needs through the use of digital technology, especially WhatsApp Business. Using the WhatsApp Business feature, Bakso Aci Wocil can increase customer engagement which leads to increased sales and welfare of business owners as well as meeting customer needs. This service method uses the service learning method to increase the involvement of students, customers and sales of Bakso Aci Wocil through the use of the WhatsApp Business feature. From the results of the dedication, it was found that the WhatsApp Business feature was able to increase the visibility and attractiveness of products in a competitive era and was able to reach customer accessibility and make it easier for customers to make transactions.

Copyrights © 2025






Journal Info

Abbrev

Welfare

Publisher

Subject

Environmental Science Social Sciences

Description

Welfare: Jurnal Pengabdian Masyarakat is a blind peer-reviewed journal dedicated to the publication of the results of community service. The articles published in the Welfare Journal include the results of original dedication. All publications in the journal Welfare are open access which allows ...