Role-playing Techniques to Improve Intercultural Communication Competence

Putu Ari Dharmayanti (Guidance and counseling, Faculty of Education, Universitas Pendidikan Ganesha, Indonesia)
Wayan Eka Paramartha (Guidance and counseling, Faculty of Education, Universitas Pendidikan Ganesha, Indonesia)
Luh Putu Sri Lestari (Guidance and counseling, Faculty of Education, Universitas Pendidikan Ganesha, Indonesia)
Halida Halida (Guidance and counseling, Faculty of Education, Universitas Tanjungpura, Indonesia)
Farhana Nabila Fakaruddin (Doctoral Program Department of Educational Psychology & Counselling, Faculty of Education, Universiti Malaya, Malaysia)

Journal of Innovation in Educational and Cultural Research
Vol 6, No 2 (2025)

Students' inability to recognize cultural diversity can lead to violence and social gaps. If intercultural communication issues in schools persist, they may harm students' social development. Counseling teachers play a crucial role in fostering intercultural communication skills through role play technique that reinforce students to interact effectively with individuals from diverse cultural backgrounds. This study aims to see the effectiveness of role-playing techniques in improving intercultural communication of tourism vocational school students between before and after the intervention was given and after 3 weeks the role-playing technique intervention was stopped. This research is quasi-experimental research with a pre-post group design. The sampling technique is purposive sampling. The data collected in this research was then analyzed using the non-parametric Wilcoxon test. The results of this study show that there are differences in students' intercultural communication between before and after the intervention. It is hoped that the results of this research can add references in implementing role playing techniques in counseling guidance services.