International Journal on Social Science, Economics and Art
Vol. 14 No. 4 (2025): February: Social Science, Economics

Digital marketing and service counseling at pak bagong restaurant purwantoro wonogiri

Raffli Farhan Dinata (Unknown)
Padmantyo, Sri (Unknown)



Article Info

Publish Date
28 Feb 2025

Abstract

This community service initiative at Pak Bagong Restaurant in Purwantoro, Wonogiri, aimed to enhance the restaurant’s marketing, service quality, and facilities through a structured implementation process. The initial phase involved observing the current conditions of the business, followed by interviews with the restaurant owner to identify challenges. The project included three key stages: submitting a service proposal, executing the activities, and evaluating outcomes. Data collection relied on qualitative interviews to gain insights from respondents about their experiences and perceptions. The service improvements focused on upgrading the facilities, such as cleanliness, parking, and seating, to attract more customers. Additionally, digital marketing strategies using platforms like Instagram, WhatsApp, and Google Maps were implemented to improve visibility and competitiveness. Service enhancements included staff training on customer etiquette and hygiene practices, ensuring better customer interactions. The results demonstrated an increase in customer traffic, especially from institutions, contributing to higher revenue and job creation in the local community. However, challenges such as limited space remained. To ensure sustainable growth, it is essential to optimize digital marketing, expand facilities, diversify services, and regularly evaluate business performance.

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Journal Info

Abbrev

ijosea

Publisher

Subject

Religion Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice

Description

International Journal on Social Science, Economics and Art is an open access, peer-reviewed and refereed journal published by Institute of Computer Science (IOCS), Indonesia. The main objective of International Journal on Social Science, Economics and Art is to provide an intellectual platform for ...