Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP)
Vol 1, No 1 (2020): Agustus 2020

Pengaruh Perilaku Organisasi Terhadap Kualitas Pelayanan Publik

Hamsah, Ade Irma (Unknown)
Hakim, Lukman (Unknown)
Razak, Rosdianti (Unknown)



Article Info

Publish Date
01 Sep 2020

Abstract

The objective of research is to find out the influence of organization behavior in quality of public services in PDAM Office of Makassar City. The type of the research is quantitative. The sample involved in research are and hundred people for society, and the sample used is simple random sampling. In collecting data, the researcher used observation, questionnaire, and documentation. Data analysis technique used in this research is descriptive statistical analysis,correlation, and simple regression. Based on the correlation and simple regression the result of the research shows that the organization behavior quite influential on the quality of public services. The organization behavior variable have a influence and have a relationship with quality of public service variable.Keywords: Influence, Behavior, Public Services

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Journal Info

Abbrev

kimap

Publisher

Subject

Humanities

Description

KIMAP: Kajian Ilmiah Administrasi Publik, dengan nomor terdaftar ISSN 2746-0460 (Online), adalah jurnal peer-review, akses terbuka yang diterbitkan enam kali setiap tahun atau sekali dalam dua bulan, yakni Februari, April, Juni, Agustus, Oktober, Desember oleh Program Studi Ilmu Administrasi Negara ...