<![CDATA[The purpose of this study was to find out the ethical principles of employee service at the fish landing base office at the kassi Kajang port. The number of informants in this study was 7 people. This study used qualitative with descriptive type. Data collection techniques were observation, interviews and dokumencation. The results of this study showed that the service ethics of employees at the PPI office was not entirely good. This could be seen from several aspects, such as the honesty of employees in providing administrative payments, which stiil received negative responses from fishermen because the payments were quite expensive. Then the integrity in the processing of the permit was still changing where it was carried out and the third was the superiority of the employee that had not been seen by fishermen. The rest of the principles werw good principles of loyalty because it could be said that 24 hours of service, then the principle’s attention was to know complaints from fishermen and finally the principle of respect, which was very respectful in service.Keywords: Service ethics, Employees]]>
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