Computer & Science Industrial Engineering Journal
Vol 7 No 1 (2022): Comasie

ANALISIS KEPUASAN PELANGGAN TERHADAP JASA ELANG KURIR DI TANJUNG PIAYU

situmorang, obajano (Unknown)
Asmarawati, Citra (Unknown)



Article Info

Publish Date
26 Jul 2022

Abstract

Various courier services located in Tanjung Piayu are Courier Eagle. The provision of this service already has many customers every day, starting from the delivery of basic necessities, clothing, cosmetics, and household furniture. The amount of competition for courier services make the courier eagle have to provide better service to each of its customers so that customers can trust the courier eagle as a competent courier service than other courier services in tanjung piayu. The unexpected problem that is often experienced by the courier eagle as a delivery service for goods to customer is how the delivery hours of goods to customers start from 10 am to 10 pm, making customer satisfaction from courier eagles reduced.

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Journal Info

Abbrev

comasiejournal

Publisher

Subject

Computer Science & IT

Description

Journal Comasie is a journal that combines 3 science namely informatics engineering, information systems and industrial engineering. The theme and scope can be seen in the scope section. This journal was created as a means of publicizing the results of research conducted by lecturers and students. ...