Indonesian Journal of Social Sciences, Policy and Politics (IJSSPP)
Vol. 1 No. 2 (2023): June 2023, Indonesian Journal of Social Sciences, Policy and Politics (IJSSPP)

DEVELOPMENT OF PUBLIC SERVICES IN KUANTAN SINGINGI DISTRICT

Desriadi (Universitas Islam Kuantan Singingi)
Afrinald Rizhan (Universitas Islam Kuantan Singingi)



Article Info

Publish Date
10 Jun 2023

Abstract

Investment Service One Stop Integrated Service of Kuantan Singingi Regency in implementing public services as stipulated in Law Number 25 of 2009 concerning public services, which is an early indication of the problem. as stated in article 21 of Law Number 25 of 2009 concerning public services, namely Legal Basis, Requirements, Systems/mechanisms/procedures, Completion Periods, Costs/Tariffs, Service Products, Facilities and Infrastructure or Facilities, Executor Competency, Internal Supervision, Complaint Handling, Suggestions, and Feedback, Number of Executors, Guarantee of Service, Guarantee of Security and Convenience, and Performance Evaluation of Executors. So the purpose of this study specifically is to find out and explain public service standards from the aspects of requirements, systems/mechanisms/procedures, timeframe for completion, costs/tariffs, and executors' competence based on article 21 of Law Number 25 of 2009 concerning public services in the One-Stop Integrated Services Investment Service of Kuantan Singingi Regency as the organizer of public services.

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Journal Info

Abbrev

IJSSPP

Publisher

Subject

Social Sciences

Description

Indonesian Journal of Social Sciences, Policy and Politics (IJSSPP) is the flagship journal, peer-reviewed, open-access journal that targets research and development in the field of social, Policy and political science. ISSN: 2986-3740 This journal is published three times a year: February, June, ...