Jurnal Ilmu Pemerintahan
Vol. 9 No. 4 (2021)

Implementasi Pelayanan Administrasi Terpadu Kecamatan (PATEN) di Kantor Camat Bengalon Kabupaten Kutai Timur [Studi Pelayanan Pembuatan Surat Keterangan Penguasaan Tanah (SKPT)]

Ferry Alfarizi (Unknown)
Iman Surya (Unknown)
Muhammad Hairul Saleh (Unknown)

Article Info

Publish Date
15 Dec 2021

Abstract

The results of the study show that the implementation of PATEN in the service of making SKPT in the Bengalon District Office has not run optimally. This was obtained based on the results of research through the actions taken by employees who carry out policies in providing services for making SKPT to residents of Bengalon District, as measured using Tangible, Reliability, Responsiveness, Assurance and Empathy dimensions/indicators. Furthermore, there are also several factors that influence the implementation of SKPT preparation services at the Bengalon District Office, namely the awareness factor and the income factor.

Copyrights © 2021




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Journal Info
Jurnal Ilmu Pemerintahan
Website

Abbrev

jip

Publisher

Universitas Mulawarman

Subject

Social Sciences

Description

Aim And Scope AIM: Jurnal Ilmu Pemerintahan promotes scholarly, theoretical, pragmatic, and contemporary research, making a clear conceptual and methodological contribution to existing international literature. Its spesific aim is to enhance the broad scholarly understanding of governance, religion ...