Jurnal TAM (Technology Acceptance Model)
Vol 14, No 2 (2023): Jurnal TAM (Technology Acceptance Model)

QRIS ACCEPTANCE COMPARISON BETWEEN BATAM CITY AND SAMPIT CITY

Pratama, Jimmy (Unknown)
Alexander, Kevin (Unknown)
Simanjuntak, Fredian (Unknown)



Article Info

Publish Date
30 Dec 2023

Abstract

The emergence of digital payment technology services or Quick Response Code Indonesian Standard (QRIS) digital transactions has brought rapid changes to the way we as a society transact. This research aims to find out what influences or factors make people use QRIS, especially in Batam City and Sampit City, by applying the Technology Acceptance Model (TAM) research model. This research uses a quantitative approach method and uses the SPSS 25 system to analyze the data that has been obtained, and the variables used are Perceived Ease of Use, Perceived Usefulness, System Quality, Information Quality, Service Quality, these variables will be tested against the variables User Satisfaction to find out what factors influence customer satisfaction using QRIS. This research shows differences in results and public perceptions between the two cities, but also similarities in understanding of the advantages of QRIS. There for we can conclude that two different cities have a different perspective.

Copyrights © 2023






Journal Info

Abbrev

JurnalTam

Publisher

Subject

Computer Science & IT Control & Systems Engineering Electrical & Electronics Engineering

Description

Receives articles in technology information and this Journal publishes research articles, literature review articles, case reports and, concept or policy articles, in all areas such as: Geographical Information System, Information systems scale Enterprise, Data base, Data Warehouse, Business ...