The Journal of Management, Digital Business, and Entrepreneurship
Vol. 1 No. 03 (2023)

The Influence of Facilities and Prices on Interest in Returning to West Java International Airport (BIJB)

Hidayat, Kharis Pratama (Unknown)



Article Info

Publish Date
29 Sep 2023

Abstract

This study aims to analyze the influence of facilities and prices on the intention to revisit West Java International Airport (BIJB) Kertajati. The background of this study is based on the low level of repeat visits by the public to BIJB, which is suspected to be caused by suboptimal facilities and the mismatch of price perceptions with the services received. This study uses a quantitative approach with multiple linear regression analysis methods on primary data obtained through questionnaires to airport service users. Two main hypotheses are tested in this study, namely the positive influence of facilities and prices on the intention to revisit, both partially and simultaneously. The results of the analysis show that both facilities and prices have a significant and positive influence on the intention to revisit BIJB Kertajati. The regression coefficients for facilities and prices are 0.228 and 1.772, respectively, indicating that price has a greater influence than facilities. This finding indicates that perceptions of affordability and suitability of price to benefits received are dominant factors in driving consumer loyalty. Therefore, BIJB managers need to improve the quality of facilities and establish competitive pricing strategies to attract service users sustainably.

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Journal Info

Abbrev

JMDBE

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

The Journal of Management, Digital Business, and Entrepreneurship (JMDBE) is a scientific journal with E-ISSN 3021-8276 published by the Global World Scientific which aims to publish articles of empirical and theoretical studies in the field of marketing management, finance, human resources, ...