Jurnal Pariwisata Pesona
Vol. 9 No. 1 (2024): Edisi Juni 2024

Assessing tourist satisfaction, future behavior, and destination image: a case study of Pantai Pasir Putih in Blitar

Rohsuli Edi Peni (Universitas Surabaya)
Cynthia Yohanna Kartikasari (Universitas Surabaya)
Idfi Setyaningrum (Universitas Surabaya)



Article Info

Publish Date
11 Jul 2024

Abstract

The rapid growth of the tourism industry in Indonesia has prompted the government to actively engage in efforts to develop the tourism sector to stimulate economic growth. One of the developments in the industry is the construction of the Southern Cross Road in several cities or districts. For example, Blitar Regency is renowned for its beautiful beaches, one of which is Pasir Putih Beach. This study measures the relationship between visitor satisfaction and future Behavior or recommendations to other tourists regarding destination image. Data for this study were obtained through questionnaires to individuals who have visited Pasir Putih Beach in Blitar Regency, with 200 questionnaires distributed. The data were analyzed using Structural Equation Modeling (SEM). The findings indicate that visitor satisfaction has a positive impact on destination image. Moreover, visitor satisfaction positively influences future Behavior in recommending Pasir Putih Beach to other tourists. Additionally, future Behavior positively impacts destination image and contributes to the economic benefits of individuals directly involved in tourism activities. Thus, an increase in tourist arrivals not only increases local revenue through tourism levies and taxes, but also creates business opportunities for local communities, creating a positive multiplier effect in the local economy around tourism destinations.

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Journal Info

Abbrev

jpp

Publisher

Subject

Social Sciences

Description

Jurnal Pariwisata Pesona (JPP), is a scientific periodical journal of Diploma of Tourism, University of Merdeka Malang, which includes a variety of research in the field of tourism and hospitality, the analysis of actual case studies, or ideas related to the actual tourism and hospitality studies. ...