Harapan Sehat II Clinic is a clinic in the area of Telagapure Cikarang Barat. The system that has been running so far in the manual patient registration process uses a Medical Record (MR) card which will be filled out by clinic staff when a patient is treated to record the history of the patient’s examination so that when the patient returns for treatment, it takes a relatively long time to find the patient’s MR. This can also lead to wasted costs for printing MR cards, wasted space for stacking all MR cards and others. Another drawback is that this MR card can be damaged, lost or scattered or dirty. Besides that, the transaction process at the clinic has not been computerized properly so that all data has not been stored in the database. This study uses the waterfall method to design a web-based service information system at Harapan Sehat Clinic II Cikarang using PHP and MySQL. With the development of this system, the new patient registration process as well as the patient’s Medical Record information no longer uses the card but is already stored as a database at the clinic, so there is no longer a risk of missing or scattered patient cards when looking for them. With this system, the transactional process becomes more effective and has been integrated into the input of diagnoses, actions and drugs at poly doctors and pharmacies, thereby minimizing errors and presenting reports which include data on income for treatment at the poly, action and drug income can be printed according to a certain period, so that make it easier for nurses to recap in submitting reports.Keyword: Patient Service, Clinic, Medical Record, Diagnosis and Action, Medicine, Waterfall, PHP, MySQL.
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