Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer
Vol 2 No 5 (2018): Mei 2018

Evaluasi dan Perbaikan Usability pada Dashboard PT.PLN (PERSERO) APD Jawa Timur Berorientasi Human Centered Design dan Key Performance Indicators

Gayuh Syahqila Ravdania (Fakultas Ilmu Komputer , Universitas Brawijaya)
Ismiarta Aknuranda (Fakultas Ilmu Komputer , Universitas Brawijaya)
Retno Indah Rokhmawati (Fakultas Ilmu Komputer , Universitas Brawijaya)



Article Info

Publish Date
31 Aug 2017

Abstract

PT.PLN APD Jatim is an organization of PT.PLN Distribution Jatim who served as a controller of distribution. This makes PLN APD Jatim has a lot of data to managed, so that need monitoring of the system such as the dashboard. The current dashboard is still less from interface side and does not match with needs of the user seen from Key Performance Indicators (KPI). Therefore, this research discusses about evaluation and usability improvement on dashboard PT.PLN (Persero) APD Jatim oriented human centered design and key performance indicators. Information gathering such as problem identification and usage context are obtained using interview method and system viewing for dig up information in more detail. Then for the framework of improvement, this research using Human Centered Design (HCD) because at each step of the research involves the user. The dashboard prototype was evaluated using a system usability survey and measured by System Usability Scale (SUS). SUS aims to generate the value of system usability. SUS is suitable for use because it can measure system using the minimal responden and can apply extensively. The evaluation results state that the solution design is good enough and according to needs of user so that no such repair.

Copyrights © 2018






Journal Info

Abbrev

j-ptiik

Publisher

Subject

Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Engineering

Description

Jurnal Pengembangan Teknlogi Informasi dan Ilmu Komputer (J-PTIIK) Universitas Brawijaya merupakan jurnal keilmuan dibidang komputer yang memuat tulisan ilmiah hasil dari penelitian mahasiswa-mahasiswa Fakultas Ilmu Komputer Universitas Brawijaya. Jurnal ini diharapkan dapat mengembangkan penelitian ...