Pendas : Jurnah Ilmiah Pendidikan Dasar
Vol. 10 No. 02 (2025): Volume 10 No. 02 Juni 2025 In Press

STRATEGI PENINGKATAN MUTU PENDIDIKAN BERBASIS TOTAL QUALITY MANAGEMENT (TQM) DI MADRASAH AL-AZHAR SAMARINDA

Yasinta Quraini Nurdiniyya (Unknown)
Bahrani (Unknown)



Article Info

Publish Date
27 May 2025

Abstract

This study aims to analyze the strategy for improving educational quality based on Total Quality Management (TQM) at MTs Al-Azhar Samarinda. A descriptive qualitative approach was used to examine the implementation of the three core principles of TQM: customer focus, continuous improvement, and employee involvement. The findings indicate that MTs Al-Azhar has adopted these principles by delivering educational services that emphasize student and parent satisfaction, conducting regular program evaluations, and involving teachers and staff in quality management. Despite challenges such as limited resources and resistance to change, the strategy has proven effective in fostering a quality culture and gradually improving educational standards.

Copyrights © 2025






Journal Info

Abbrev

pendas

Publisher

Subject

Other

Description

Pendas : Jurnah Ilmiah Pendidikan Dasar is a journal published twice a year, namely in June and December that aims to be a forum for scientific publications to pour ideas and studies complemented with the results of research related to primary school education. To achieve this, basic education ...