JURNAL LENTERA BISNIS
Vol. 14 No. 2 (2025): JURNAL LENTERA BISNIS, MEI 2025

PENGARUH JOB ENLARGEMENT DAN KELELAHAN EMOSIONAL TERHADAP KEPUASAN KERJA PETUGAS PEMADAM KEBAKARAN KABUPATEN SIDOARJO

Dimas Rangga Dewantara (UNIVERSITAS PEMBANGUNAN NASIONAL "VETERA" JAWA TIMUR)
Ika Korika Swasti (Universitas Pembangunan Nasional “Veteran” Jawa Timur)



Article Info

Publish Date
17 Jun 2025

Abstract

This research aims to analyze the influence of job enlargement and emotional exhaustion on the job satisfaction of firefighters in Sidoarjo Regency. The background of this study is based on the phenomenon of increasing absenteeism in recent years, the burden of job enlargement, and the emotional pressure experienced by firefighters in carrying out their operational and non-operational duties. This study used a quantitative approach with a sample of 42 officers selected through purposive sampling. Data were obtained using a questionnaire and analyzed statistically using the Structural Equation Modeling (SEM) method assisted by SmartPLS 3.0 software. The results found that job enlargement and emotional exhaustion partially had a significant negative effect on job satisfaction. These findings indicate that increasingly varied tasks in high-risk jobs can reduce job satisfaction levels. Additionally, high emotional stress in the workplace caused by working conditions also contributes to a decrease in staff satisfaction.

Copyrights © 2025






Journal Info

Abbrev

jrlab

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Jurnal Lentera Bisnis (ISSN 2252-9993, e-ISSN 2598-618X) ini merupakan jurnal ilmiah berkala yang terbit berdasarkan kaidah jurnal ilmiah ditujukan untuk mempublikasikan karya ilmiah hasil penelitian, pengembangan dan studi pustaka di bidang ilmu administrasi bisnis meliputi peminatan ilmu bisnis. ...