<![CDATA[The development of hospitals is very fast and causes competition between hospitals to be sharp. Therefore, it is very important for the role of medical and non-medical personnel in health institutions to increase patient satisfaction because it becomes a benchmark for the quality of services available at the hospital in order to evaluate and improve the quality of services provided to patients. We can find out by looking at the level of patient satisfaction and there are several factors that affect patient satisfaction, namely service quality and facilities.The purpose of this study was to determine the relationship between service quality and facilities with patient satisfaction at Fitri Candra Wonogiri Hospital. This study is a type of analytical research with a collerational design through a cross sectional approach. The population in this study were patients at RSU Fitri Candra Wonogiri. The number of samples in this study were 86 respondents. The sampling technique used consecutive sampling. Analysis using chi square test and multiple logistic regression test. The results showed that service quality was related to patient satisfaction (p = 0.026) as well as facilities related to patient satisfaction (p = 0.038). In multivariate the relationship between service quality and satisfaction is more dominant with the value of service quality (Exp (B) value: 2.798 (positive), CI 95%: 1.133-6.912, and facilities (Exp (B) value: 2.600 (positive), CI 95%: 1,043 - 6,483. There is a relationship between service quality and facilities with patient satisfaction, where the more dominant relationship to patient satisfaction is service quality.]]>
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