Journal of Islamic Philanthropy and Disaster
Vol. 5 No. 1 (2025): January-June 2025

The Influence of Service Quality, Religiosity, and Trust on Muzakki's Interest in Paying Zakat Maal at LAZ RIZKI Jember

Devi Camelia Gustinada (Unknown)
Moehammad Fathorrozi (Unknown)
Bahrina Almas (Unknown)



Article Info

Publish Date
29 Jun 2025

Abstract

Introduction: This study aims to analyze the influence of service quality, religiosity, and trust on the interest of muzakki in paying zakat maal at LAZ RIZKI Jember. Research Methods: This study adopted a quantitative approach, utilizing multiple linear regressions as the statistical analysis method to examine the relationships between service quality, religiosity, and trust and the interest of muzakki in paying zakat maal. Results: This study reveals that service quality and trust significantly influence muzakki's interest in paying zakat maal through LAZ RIZKI Jember. Religiosity does not significantly influence muzakki's interest in paying zakat through LAZ RIZKI, which shows that a person's level of faith is not the main factor in the decision to pay zakat through the institution. Conclusion: Simultaneously, these three variables contribute to determining the interest of muzakki. Consequently, LAZ RIZKI Jember should prioritize enhancing transparency, streamlining service delivery, and fortifying institutional trustworthiness to foster greater participation and optimize muzakki engagement.

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Journal Info

Abbrev

joipad

Publisher

Subject

Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

JOIPAD is a journal published by the Faculty of Islamic Economics and Business IAIN Ponorogo. JOIPAD accepts original scientific writings that have never published in the field of development of zakat, waqf, and infaq management in Indonesia and the world as well as problems related to philanthropy ...