Jurnal Multidisipliner Kapalamada
Vol. 4 No. 02 (2025): JURNAL MULTIDISIPLINER KAPALAMADA

ANALISIS PERSEPSI MASYARAKAT TERHADAP PENGGUNAAN APLIKASI BPOM MOBILE SEBAGAI JAMINAN KEPERCAYAAN KONSUMEN

Pratiwi, Amalia (Unknown)
Pradita, Ragilia Dwi (Unknown)
Priageng, Silvana Putri (Unknown)
Sartika, Rika Dewi (Unknown)
Fakhturi, Fakhturi (Unknown)



Article Info

Publish Date
30 Jun 2025

Abstract

E-Government is the utilization of technology to provide services to the public more efficiently. The high phenomenon of illegal products makes consumers worried about the safety of products in circulation. This article discusses BPOM Mobile as one of the innovations of the Indonesian government in ensuring the safety and legality of products consumed in everyday life. This research focuses on assessing whether BPOM Mobile can be trusted by the public to ensure that the products consumed are safe. The method used is a literature study and strengthened by interviews with BPOM Mobile users. The result is that BPOM Mobile has been successfully trusted to ensure that the products used are safe, supported by the strict standardization by BPOM itself in granting legal product permits to be marketed. With features such as scanning the product code, the public can easily check whether the product needed is safe. This application still requires improvement due to complaints from users, it is hoped that more features can respond quickly in order to provide more effective services to the community.  Keywords: BPOM Mobile, E-Government, Public Service

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Journal Info

Abbrev

Kapalamada

Publisher

Subject

Religion Agriculture, Biological Sciences & Forestry Humanities Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

Description

KAPALAMADA JURNAL MULTIDISIPLINER is a quarterly journal that is published in Maret, Juni, September, and Desember. KAPALAMADA JURNAL MULTIDISIPLINER seeks Review articles, Case reports and original contributions from all areas of: Social Science and Humanities; Life Sciences; Health Science; ...